Crisis Management and People Recovery after Mass Casualty, Active Shooter Incidents and Workplace Emergencies

Active shooter incidents, terrorism and mass casualty incidents have been occurring in the United States and internationally. This CET training will focus on helping organizations develop crisis management programs to reduce the impact of trauma on employees, customers, students, and / or stakeholders. It will define strategies  for effective preparedness to manage, and recover from the aftermath of workplace violence, traumatic accidents, fatalities and workplace emergencies.

Seminar Content:

- Nature  of Mass Casualty Events,Shootings, Fatalities, and Workplace Emergencies  Active Shooter, Terrorism, Industrial Accidents, Fatalities, Workplace Violence and Natural Disasters. Assessing risk, the magnitude of impact  and deploying teams to manage large scale and limited events will be described..   - Human Crisis Reactions to Traumatic Events The stages of emotional, physical and psychological  reactions will be described including the continuum from “normal” employee “acute stress” reactions, traumatic stress, to post-traumatic stress disorder (PTSD).  - Developing a Crisis Program and Training a Crisis Team. The development of a structure of a crisis program will be described in terms of   team composition, respective roles,  responsibilities, functions and training will be described.  Team activities in terms of assessing the multiple impact  of  traumatic events on people, operations, loss and risk and company image, will be discussed..  - Managing a Crisis Event and Recovery Interventions: Understand different types of crisis interventions techniques, Crisis Team Deployment, site logistics, Triage of victims, Establishing a Crisis Operations Center, Worker Compensation Reduction, Command and Control, Follow Up Strategies, Family Support and Incident Closure.  - Crisis Communications: Strategies to reach employees, stakeholders, the public, and media. Components of crafting and delivering effective crisis messages and use of various media outlets, e.g. social media, print, web,  television, etc. will be discussed.  - Leadership During Times of Crisis: Leadership actions to help organizational re-stabilization, improve morale and facilitate recovery during uncertainty, will be discussed.

____________________________________

Trainer: Dr. Kenneth Wolf, kwolfphd@theimt.org, 248-217-1677

Dr. Kenneth Wolf has conducted Violence Prevention and Threat Assessment trainings for the United States Postal Service, UAW-General Motors, UAW, Chrysler, Eaton Corporation, Intel, Pinkerton, DTE Energy, the United States Army, Los Alamos National Laboratory, municipalities, Fortune 500 Companies, schools, and healthcare facilities. He was a Crisis Responder at the World Trade Center, several major air disasters,U.S.Postal Offices Shootings and work site fatalities.

He has assisted organizations develop Comprehensive Workplace Violence Prevention and Crisis Management Programs, train Threat Assessment Teams, and conduct Active Shooter Survival Training / Exercises,  through MIOSHA CET grant programs.

______________________________________

This program is co-sponsored by: City of Livonia MIOSHA CET Division Center for Workplace Violence Prevention Incident Management Team, Inc.