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De-Escalation with the Difficult Individual | Monroe

Wed, Apr 05

|

Monroe County Community College

With concerns generated by COVID-19, Ukraine, social unrest, inflation, violence in schools and the workplace, some people may have feelings of emotional distress, personal problems and anger. Sometimes these feelings of uncertainly ...

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De-Escalation with the Difficult Individual | Monroe
De-Escalation with the Difficult Individual | Monroe

Time & Location

Apr 05, 2023, 1:00 PM – 4:00 PM EDT

Monroe County Community College, 1555 S Raisinville Rd, Monroe, MI 48161, USA

Guests

About the event

Monroe County Community College

La-Z-Boy Theater Building Z

1555 S Raisinville Rd, Monroe, MI 48161, USA

Verbal Diffusion- De-Escalation with Difficult Individuals

With concerns generated by COVID-19, Ukraine, social unrest, inflation, violence in schools and the workplace, some people may have feelings of emotional distress, personal problems and anger. Sometimes these feelings of uncertainly, are displaced and directed in the form of anger, to employees in various workplace settings. This program will help employees identify potentially distressed individuals and learn verbal diffusion techniques to better manage these encounters.

1.  The Landscape of Work-Life Stresses that Affect People

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